> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.nanoshop.app/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How the client make an order with Lite?

# Follow these steps to understand how your customer places an order.

| Step 1: The customer places their order in the live comments

| Step 2: Generate an order label for your customer

👉 [Generate an order label](https://app.crisp.chat/website/6d59d4fe-7949-4886-a9b7-1b0c6b484a86/helpdesk/articles/en/a9665d3d-d348-4c37-a3ba-3d37b636e616/)

| Step 3: Share the customer’s label number and the checkout link

The checkout link is provided by Nanoshop.

| Step 4: The customer completes their order through the checkout link

**Your customer completes their order in 3 steps:**
1. Enter their **order number** and the **product amount**.
2. Select the **delivery method** and enter their **delivery details**.
3. Select their **payment method** and complete the payment.
![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/5/8/bd5826dd845bd800/image_1mj73gh.png)