How to manage your shop as a team : add a collaborator on Nanoshop

Do you want multiple employees to be able to manage orders, add products, and update inventory?

What can a collaborator do?

  • Create and edit products
  • Manage customer orders
  • Access coupons
  • Cannot access sensitive settings (payment, domain, subscriptions, etc.)


Step 1: The main account must send an invitation link to the person they want to add as a collaborator.


Go to the Nanoshop app → More → Collaborator → Tap “Add a collaborator” → Enter the name → Enter the phone number → Activate the “Enabled” button → Save → Tap “OK” to send the invitation link → Choose a channel such as Messages, Mail, or WhatsApp to share the link.



Step 2: The employee (collaborator) receives the invitation link (e.g. via WhatsApp) and is redirected to the Nanoshop app download page.



The Collaborator feature is only available with the Standard plan (€35/month) or Advanced plan.

Updated on: 16/09/2026

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