Question 1

How to Share a Product Link on Facebook and Instagram?

Accepted Answer

Want your customers to order a product with just one click? With Nanoshop, you can share a direct product link that leads your customers straight to the checkout page.

| Step 1: Copy the Product Link | Go to Nanoshop app → Product → Select a product → Tap “Actions” → Tap “Copy page link” → Link copied and ready to share

| Step 2: Share on Facebook Post

Create a post with a product photo + short description
Paste the product link in the post
Encourage customers to click and order

Example Post:

✨ New Arrival! Limited stock available. Click below to order now 👇 [Your product link]

| Step 3: Share on Instagram story

Add a story with the product photo or video
Use the “Link” sticker to paste the product URL
Add a call to action like “Tap here to order”

Question 2

A Comprehensive Guide to Choosing a Compatible Receipt Printer for Nanoshop

Accepted Answer

What types of receipt printers are compatible with Nanoshop? How do I choose the right receipt printer?

Q: How to create a collection or category?

| How to create a collection or category : | Go to More → Collection → + on top right corner → Link → Enter collection name → Save <img src="https://storage.crisp.chat/users/helpdesk/website/bd5826dd845bd800/image_1j4asss.png" alt="" />

When it comes to running a retail business, having a reliable receipt printer is crucial for efficient transactions. If you're using the Nanoshop to print receipts over your clients orders, it's important to choose a printer that meets specific compatibility requirements.
In this guide, we'll discuss the key features to look for when selecting a receipt printer that will work seamlessly with Nanoshop.

Compatibility Requirements:

To ensure compatibility with Nanoshop, the receipt printer must meet the following requirements:

Bluetooth Connection: The printer should support Bluetooth connectivity to connect with your device.
Android/iOS Compatibility: The printer must be compatible with Android and/or iOS operating systems.
ESC/POS Command Support: The printer must be able to support these commands.
Language Support (Optional): If you need to print non-Latin characters, such as Chinese or Arabic, the printer must support the language you require. Be sure to verify with the merchant before purchasing.
Printer size: it's important to note that the paper size used by the receipt printer must be either 80mm or 58mm.

Be sure to check the printer's specifications and verify that it supports the paper size requir

Question 3

Build Your Online Store with Nanoshop: A Beginner's Tutorial

Accepted Answer

Welcome to Nanoshop!

This tutorial takes you step-by-step through setting up and launching your online store quickly and easily. Follow these simple instructions to get started:

| STEP 1: Add Products First

Start by adding your best-selling or most in-demand products to attract customers faster.

How to create a collection or category?

| STEP 2: Set Up Your Store Profile

Add essential details:

Shop logo
Contact information
Shop address
Social media profiles

Activate the WhatsApp icon button so customers can contact you directly.
Optimize your shop theme:

Add a homepage banner
Write a homepage introduction

How to modify shop info. and logo?

How to upload page banner and page introduction?

| STEP 3: Set Up Your Shop Link Name

Change your shop link to reflect your brand name. This will make your website look more professional and easier to find online.

How to modify the shop link or website?

| STEP 4:

Question 4

How to set up Stripe as a payment method on Nanoshop?

Accepted Answer

What is Stripe?

Stripe is a secure and widely used online payment platform. It allows you to accept credit and debit card payments from your customers anywhere in the world.

Do you have a Stripe account?

Go to (https://stripe.com/) to create a new account if you don't have one.

(If yes, go to next step to add Stripe credentials)

Set up Stripe as a payment method

You have to enable it and add Stripe credentials.

| Step 1: Go to Nanoshop to set up Stripe | Go to Nanoshop app → More → Settings → Payment methods → Stripe → Stripe Credentials → Click " How can I get the Secret key?"

| Step 2: Log in to your Stripe account and create a new secret key | Sign in Stripe → Go to Developers → API keys page → Create a new secret key → Copy it

||| ✅ Please make sure you are using "Live mode" – not "Test mode" – when creating or viewing your Stripe API keys. Payments won’t work in test mode.

| Step 3: Copy "Secret key" and add it to Nanoshop | Go back t

Question 5

How to create a collection or category?

Accepted Answer

| How to create a collection or category : | Go to More → Collection → + on top right corner → Link → Enter collection name → Save

Question 6

How to modify the shop link ?

Accepted Answer

| How to modify the shop link or website?

Go to More → Settings → Shop link → Link → Enter the website name → Save

Frequently Read Articles

Browse All Categories